Zero Tolerance Policy Go to Far essays

Zero Tolerance Policy Go to Far articles DOES THE ZERO TOLERANCE POLICY GO TO FAR? Does the Zero Tolerance Policy go to far? As indicated by Websters Dictionary, the meaning of zero is nothing: none; the defintion of resilience is persistence. The significance of Zero Tolerance infact implies both. Zero Tolerance in the educational system implies that instructors, managers and school authorities are to have no mercy towards any off-base conduct and should make exceptional move to stop it right away. An open shaken with pictures of youngsters murdering kids in school foyers might be praising another accentuation on stricter discipline of understudies who even indicate fierce conduct, yet when zero resistance becomes zero alternatives, it has gone approach to far. The inclination to go to far is an anticipated response from school authorities tring to adapt to a chain of late acts of mass violence. I accept that the schools presently take everything a kid does since the shootings, approach to truly. THese zero resistance approaches will in general be unyielding to such an extent that it will in general be an eruption. THere is no space for circumspection for one youngster and not the following, one discipline for all regardless of whether that is the differance between a blameless kid playing a game and a vicious kid with a genuine issue and a plan to make hurt others. A 6 yr old kid in Colorado Springs, COlorado took in the most difficult way possible around zero resilience. It was 1997 and police and rescue vehicle were called to the primary school on the grounds that the principal grader gave a lemon drop to another understudy and an instructor thought it was a medication since she didn't remember it. The kid was suspended for a large portion of a day since it was viewed as a medication since it was just sold in wellbeing food stores. The activity taken was intense for kids sharing treats, isn't it what our mother's advise us to do and poor people kids was suspended for it. Three youngsters were found playing withwater firearms and the outcome was that these three young men confronted ejection hear... <!

The Impact of Brand Awareness on Customer Loyalty

Question: Research Proposal Topic: The effect of brand mindfulness on client reliability. Answer: Presentation Brand mindfulness is considered as a basic marker of the information on the purchasers in regards to the brand, its quality in its essence in the brain of the customers and the way toward recovering that information effectively from memory (Perreault, Cannon and McCarthy 2013). Brand mindfulness is the most helpful factor for advancing the items that are ware related as these items have lesser quantities of variables that can separate one item from its different rivals. The current examination centers around the exploration question that features the impact of the brand mindfulness on the purchaser steadfastness, particularly of the association Woolworths. Research Aim and Objectives The general goal of the examination is to fundamentally assess the impact of brand mindfulness on the unwaveringness of customers of Woolworths. The particular destinations of the current research study are: To perceive the various kinds of brand mindfulness trick of Woolworths To decide different components that advance or probably weakens the adequacy of business practice To dissect the effect of brand mindfulness on faithfulness of purchasers of Woolworths Research Questions The examination inquiries of this investigation are: What are the brand mindfulness moves toward that are rehearsed in Woolworths? What are the essential factors that can advance or, in all likelihood impede the viability of the business practice? How does the brand mindfulness impact the customer reliability of Woolworths? Writing Review: Background Information The chance clients will just be acquainted with the resource just as accessibility of all the item or administrations of the organization. In any case, the client dependability can be considered as a proportion of how much clients are faithful to a particular brand, which focuses on a reliable repurchase. Once more, customerloyaltyalso prompts distinctive resultsthat can prompt emotionalattachmentwith a brand. The enthusiastic connection of the shoppers with the brand can be basically coordinated b thebyboth commitmentas well asaffection of the consumers.However, the buyer in this way creates colossal warmth for the brand with a specific goal in mind that can be related to fellowship. Once more, the contemporary commercial center is immersed with a broad wide range of brands of items. Subsequently, orchestrating with this surge of various brands in the commercial center can help in age of the client dependability. The developing of purchaser mindfulness can assist the clients with se lecting to buy their recognizable just as empowering brand. Therefore, on the off chance that if the organizations mean to transcend their opponents, they have to cause clients to appreciate to purchasing the items notwithstanding brands. Favorable circumstances of marking for companies Woolworths As appropriately set forward by Kotler (2012), the scientists concur that marking conveys distinctive assortment of noteworthy points of interest to the business. Specifically, the brand personality helps advertisers to separate the contributions of the organization from its rivals. Therefore, the effective marking likewise encourages enterprises to decrease the expenses of promoting by raising the brand mindfulness. The third consider included marking that can assist the organization with attaining the situation of a pioneer among various rivals in a comparative class. Consequently, therefore the alluring personality of the brand helps in raising the overall revenue coming about because of the attractive quality of the customer to make installments for a premium for various items just as administrations. This may prompt gainful expansion of the brand in a comparative or, in all likelihood a unique market. At long last, there is sure nature just as qualities of the way toward marking that guide the firm to protect diverse item highlights of the organization. Advantages of Branding As properly set forward by Czinkota and Ronkainen (2013), the way toward marking conveys three distinct advantages that incorporate the hazard decrease, effectiveness of data just as self-articulation. Be that as it may, Perreault, Cannon and McCarthy (2013) set forward the contention that marking helps the clients to decrease the chance of choosing a particular item that probably won't work well or, in all likelihood get together the desires for the shoppers. Along these lines, the procedure of hazard decrease can be achieved by giving solid affirmation as respects the predictable quality. Marking may likewise help clients to relate to and to get mindful of various contributions in a specific class of the item. Love Marks Theory De Mooij (2013) opine that the idea of logical hypothesis is fundamentally established on conceptualization of hypothesis. This idea basically alludes to the efficient arrangement of various articulations considering certain laws such the speculation dependent on three unique classes. The three classes of speculation incorporate the methodical associations; bury related laws like the speculation just as observational procedure of testing. So as to produce an affection mark, a particular brand needs to give the clients three unique components of experience that includes the secret, erotic nature notwithstanding closeness. In any case, in the perspective on Best (2012), an adoration imprint can be viewed as a blend of high love for brand and regard. There can be separation between the adoration stamps just as the brands, various items notwithstanding trends established on various levels love and regard that customers experience. Hypothesis on saw quality The brand mindfulness can be viewed as huge piece of the buy expectation as the shoppers will in general buy a natural just as a very much perceived item. As righty set forward by Kotler (2012), the apparent quality is a result of the abstract judgment of buyers on a specific item. Various elements influencing the view of the purchaser with respect to a brand As accurately referenced by Jobber and Ellis-Chadwick (2012), the components that influences the impression of the customers as respects a brand incorporate quality, value, impact of others, publicizing, bundling and accommodation. Research Methodologies and procedures The current area of the exploration system investigations various methods that can be used in completing the examination study. This area essentially plots the examination configuration, test and populace, inspecting procedure, strategy for information assortment, understanding of the information just as confinements that can be seen during the procedure of the investigation (Terpstra, Foley and Sarathy 2012). Research Design The student means to complete a study and contextual analysis based research. Accordingly, the student can apply both subjective just as quantitative information investigate procedure so as to supplement each other as both the strategies have benefits (Wilson et. al 2012). Test of the investigation The number of inhabitants in the investigation will be basically confined to all the representatives and the clients of five distinctive retail outlets of Woolworths in Australia. The absolute example size of the exploration will be 100 respondents from the complete populace of the study that comprises of workers and buyers of Woolworths. Test and inspecting procedure As properly set forward by McDonald and Wilson (2011), a clear example is basically a purposeful decision of the complete number of respondents chose from a given populace. The specialist means to use the procedure of non-likelihood examining for drawing an example from a specific populace. Information Collection Methods The scientist expects to gather the essential information for the exploration concentrate by using both the essential just as the optional information assortment strategy. The student expects to gather essential information from the aftereffects of the overview that is through an officially organized survey containing appropriate inquiries with respect to the client dynamic system and the client devotion (Malhotra 2011). The student means to gather the auxiliary information from various distributed materials accessible in the print just as the electronic media, critical diaries just as distributions. The procedure of information examination includes the way toward decreasing just as organizing the information, incorporating and scanning for extensive examples. Distinctive factual devices just as numerical procedures incorporate tables, diagrams just as pie graphs (Lovelock 2011). Venture Plan Exercises/Time Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Idea detailing Auditing the writing Conversation with the facilitator Inspecting and test choice for the overview Enrolling the auxiliary information Doing the study Investigation of the information Expected research results The normal result of the current research study is the viable impact of the brand mindfulness on the general reliability of the buyers towards the brand (Lee and Kotler 2011). The normal result of the examination is the assessment of various components that can influence the general consciousness of the brand among the objective buyers of the organization. Moreover, the exploration study is additionally foreseen to uncover various components that impact the purchasing conduct of the buyers that the advertiser like Woolworths can consider for their future strategic policies. Besides, the exploration study is required to uncover huge outcomes with respect to the idea of relationship between various systems of marking and its effect on the general purchasing conduct of t

Critical Thinking Learner and Learning

Question: What do you see as the key similitudes and contrasts between the perspectives on learning and students taken in the two articles? Would you be able to represent these in any capacity? Answer: Comprehension of articles Gao discusses the significance of having bilingual showing partners in a school. Not many of the words were hard to comprehend. Phonetically was one such word which was not comprehended when the article was at first perused. While perusing the article for the subsequent time, the peruser gets an understanding that semantically implies the essential language that is utilized by the bilingual colleague. Instructive was single word which again made a disarray for the peruser to comprehend. Comprehension of the word was picked up with the assistance of a word reference. The comprehension about the exploration members was additionally troublesome while perusing the article just because. The subtleties of the member are extremely huge and consequently, it was by all accounts exceptionally confounding. Various types of training is spoken about in the article yet was surely known while perusing the article for the subsequent time. Also, there were a lot of terms in the article which was composed by Helsper too. Computerized local itself was an entangled word to comprehend and the peruser had the option to comprehend the word simply in the wake of perusing the principal passage once more. Various creators had diverse definition for the term advanced local and henceforth, it was hard to comprehend the general importance of that specific term. Parcel of proof has been shared by the creators with respect to the working of minds and subsequently, it was confused to comprehend the clinical terms identified with cerebrums. View on learning and student by the creator The ethnic minority and settler understudies in Hong Kong are the students in the article. The quantity of ethnic minority and settler understudies in Hong Kong is expanding persistently. It is the obligation of the schools to search for ways by which these understudies can likewise learn and speak Chinese. To conquer the obstruction that these children are confronting, schools chose to select bilingual partner who can assist the students with bridging the correspondence hole. Employing bilingual language collaborator was a methodology utilized in the UK with the goal that the understudies can get familiar with the objective language, English. Employing bilingual language colleague from the minority gathering will be extremely useful to the understudies. The learning procedure will be clarified by the bilingual language associate to the student, in the language where the student will be agreeable. This article discusses the learning procedure that is attempted by settlers who are new to Chinese and English language. This procedure is spoken about as the learning procedure of workers is unique in relation to that of the understudies who are conceived and purchased up in China itself. (Brodie 2014). Gao and Shum states that it is significant for the student to be agreeable in the learning condition with the goal that they can get a handle on the things that are being educated to them. Bilingual language aides help the understudies to be agreeable in the earth as they will connect with somebody who has the equivalent social foundation. The language colleague will know about the information that the understudy as of now holds and subsequently, it will be simple for the coach to assist the understudy with gaining more information. The learning procedure must be finished when the student has the certain about them to learn new things and this can be accomplished with the assistance of mentor who has a similar foundation as that of the student. This article discusses the learning procedure in professional workplace. Various individuals may work in an alternate style and this can be best comprehended by their separate director. This article plainly expresses that offering work to a re presentative is probably the most ideal ways by which their expectation to absorb information can be improved. Educating and learning article states about learning at a further stage throughout everyday life. This article will discuss learning in a hierarchical domain. There are various sorts of association with the goal that the examination of this article was taken in 12 unique kinds of association so the scientist can comprehend the desires for the students and furthermore the learning procedure in various associations. In this examination, work is considered as a learning procedure wherein the students can learn just when they are given the duty to embrace more work. The learning condition is totally different in every association and subsequently, one can't pass judgment on the people information dependent on assignments that they hold. (Najeeb 2013). As per Helsper and Eynon (2009), innovation can never supplant an instructor. As of late numerous schools have acquainted a great deal of advances with improve the learning experience that understudies are having. These advancements won't have the option to show the understudies without innovation. Without educator, innovation won't have the option to accomplish the objective of showing the students however that is not the situation with instructor; without innovation, the educator can proceed with the educating procedure. Web doesnt mean concentrating simply because there are a lot of different things which should be possible while an individual is on the web. Numerous individuals simply peruse to comprehend an item and perusing doesnt mean examining. Thus, there are individuals who use web to amass information and this is regardless of information, experience and age that one holds. This article demonstrates progressively about gaining according to innovative perspective. It expres ses that anybody can learn with the assistance of innovation yet it doesnt imply that any individual who is utilizing innovation is learning (McCulloch 2010). Distinction between all the three articles Every one of the three articles are not the same as that of one another and henceforth, the peruser can't anticipate any availability between the articles. Gao and Shum investigates the instructive condition wherein the understudies are students and securing training is the learning procedure. In this condition, the understudies are eager to learn and the educators simply help the understudy in getting the assets that they require. Improving filling in as learning is a very much inquired about work however the expert condition is mulled over. Gao and Shum states that the understudies can be instructed with the assistance of legitimate learning process however that isn't the situation with individuals in the authoritative condition. This examination expresses that the individuals in the expert condition must be encouraged when they are relegated work. Aside from that, numerous experts may not be eager to fill in as they might be content with what their present position (Oblinger 2005). Computerized locals: where is the proof? just thinks about the learning condition. It likewise states about the discernment that every one holds with respect to utilization of innovation. This article unmistakably expresses that innovation can never be utilized to supplant educators. Innovation must be utilized to overcome any barrier between the educator and the understudy. Worldview positions Shum and Gao (2010) expresses a great deal about the bilingual aides in school. They accept that employing bilingual partners in Hong Kong schools is perhaps the best thing that schools can do to help the non-chinese students. There are a lot of points of interest related with recruiting Bilingual aides. This article likewise expresses that the bilingual partners ought to have a place with the minority foundation so they can associate with the other minority understudies in the gathering. These minority understudies are saved and consequently, they take as much time as is needed in opening up with the mentors. On the off chance that the mentors and the students are from a similar network, at that point the coaches can be have confidence that the students will communicate their concern and this will assist them with learning more and the correct way. This article likewise states about the absence of accessibility of bilingual associates from the minority gathering. Because of this exp lanation, all the schools arent ready to employ bilingual partners to support the students (Burge 2000). Improving filling in as learning (2008) states about the ways by which the workplace can be improved by method of upgrading the learning openings. This article ought to have spoken if working is a route by which individuals in the association adapt however this article depends on the suspicion that individuals realize when they are given greater obligation to deal with. A lot of ways have been presented in the article so the individuals in the association can learn and develop. It likewise expresses that the obligations of the administrators in the association ought to be expanded. Expanding the administrators duties would imply that the chief will give more work to his colleagues and henceforth, an ever increasing number of representatives in the association get an opportunity to become familiar with the things that are being embraced in the association. This article additionally expresses that the work profitability condition and the learning condition in the association are unique in relation to that of one another. It is the obligation of the administration to recognize the workers who needs to learn and afterward in like manner, the representatives should be set in the learning condition. (Anderson 2000). Helsper and Eynon (2009) states that innovation isn't generally assisting with improving the learning procedure since innovation is expanding the hole between the educator and understudy relationship. Innovation ought to be utilized to overcome any issues between the instructor and understudy as opposed to that of the understudy attempting to supplant an educator with the assistance of innovation. Innovation can be utilized to fix the hole instead of attempting to supplant the educator. Numerous speculations may express that the educators can be supplanted with the innovation yet that is false in light of the fact that there are extremely less individuals who learn while they are surfing on the web. One worldview position It is energetically prescribed for the associations to design the learning procedure ahead of time. The administration in every case needs to rememb

Come up with topic and I will discuss it with the professor then u can Essay - 1

Think of subject and I will examine it with the educator then u can begin composing - Essay Example of 1980s, the government assistance change development profoundly changed the possibilities of the credit with the goal that it not, at this point spoke to an unassuming work motivating force, but instead went about as an enemy of destitution gadget equipped for increasing the living expectations of non-working Americans far beyond the neediness line. In 1986, the EITC earned extensive credit in the political remarkable quality coming about to its extreme development. After 10 years when the Personal Responsibility and Work Reconciliation Act was set up to supplant the Aid to Families with Dependent Children (AFDC) to administer government assistance under the TANF program, the credit turned into the most steady and the biggest enemy of neediness device (Chetty 24). In 1994, when the government spending on the EITC turned out to be reliably higher than AFDC and TANF, it gradually increased more consideration among the US approach producers. By the 2009 financial year, EITC advantages to low-pay laborers accounted to about $60 billion in government spending, almost $35 billion more than that on TANF. To show the drawn out impacts of the move, EITC disbursal in 1980 was almost $5 billion, contrasted with roughly $18 billion AFDC costs. The American Recovery and Reinvestment Act of 2009 prompted the extension of the credit to incorporate wedded couples and those families that had progressively three kids. The development was eventually stretched out through December 2012, and today, it is the biggest tax break program for low-pay working people, in this way giving considerable duty dollars to the inquirers. The financial occurrence - otherwise called the taxation rate - of the EITC is borne by people who experience the ill effects of the assessments. From its start, the credit activated expanded duty installments made by people to the neighborhood treasuries and the state. This thusly impacted the overall costs of merchandise and enterprises, which further came about to changes in conduct of people. At last, a segment of the monetary weight was (is) moved from those bearing the legitimate frequency

The Paper Examines Preeclampsia In Terms Of Symptoms - 275 Words

The Paper Examines Preeclampsia In Terms Of Symptoms, Diagnosis (Essay Sample) Content: NameInstructorCourseDatePreeclampsiaPreeclampsia (also known as pre-eclampsia) is a condition that affects women during their third trimester (from around 20 weeks) or after they after delivered their baby. A patient experiences a sudden rise in her blood pressure and signs that show damage in the bodys organ system. For instance, a patient is likely to experience a condition known as albuminuria and facial swellings. This paper examines its symptoms, diagnosis and the new treatments offered.SymptomsPreeclampsia is a common condition that affects many pregnancies. Mostly, the condition has two major symptoms. First, expectant mothers are likely to face a condition known as Proteinuria, In other words, they will experience the leaking of excess protein in the urine. However, most mothers are not able to detect this problem unless they consult medical advice. Second, patients also experience facial swellings and high blood pressure (hypertension). However, hypertension is common in pregnant women, and any case of it does not mean they are suffering from Preeclampsia (Turner 329).DiagnosisIn most cases, the doctor uses the two symptoms mentioned above (Hypertension and Proteinuria to diagnose this condition. The two must show positive results. For instance, any abnormal blood pressure during pregnancy is taken seriously. Second, the surest Diagnosis way is taking the urine samples of the expectant mother (Turner 327). If they contain abnormal amounts of proteins, then the mother is likely suffering from Preeclampsia. Moreover, the doctor can carry out blood tests to see whether the kidneys and the liver are functioning well.Recent Treatments OfferedCurrently, the use of magnesium sulfate is the most efficient treatment of Preeclampsia. This medication is given during labor to ensure that the patient does not experience a condition known as a seizure. On the other h...

The Effects of Sin on Hester in The Scarlet Letter - Free Essay Example

The Scarlet Letter by Nathaniel Hawthorne shows the effects of sin on a persons heart and mind, and how a persons undoing may be caused by hidden guilt and fragility of human nature. The Puritans traveled from Europe to the new world to escape religious victimization and they arrived in America with plans of creating a new society being built on the ideology of a so called religious freedom. The Scarlet Letter shows the different pieces of the Puritan society such as the religion in general, the community as a whole, and punishment, and it also shows the moral and psychological aspects of life. The novel depicts the consequences of sin on the individual. â€Å"The founders of a new colony, whatever Utopia of human virtue and happiness they might originally project, have invariably recognized it among their earliest practical necessities to allot a portion of the virgin soil as a cemetary, and another portion as the site of a prison.† (pg 45) As shown in the passage the first things that the Puritan community built were a cemetery and a prison. This suggests that the Puritan community has a rather demoralized view of all people, that people are are either perfectly good, or are sinners and not pure and must be punished. There is no inbetween. They have a small amount of faith in the goodness of people and believe it to be their duty to punish those who differ from Puritan ideology. Throughout the novel, we slowly realize that Arthur Dimmesdale is the one with whom Hester Prynne committed adultery. Hester is publicly shamed and condemned, but Dimmesdale hides his guilt inside. Like the church, Dimmesdale’s is all good and pious to the public and inwardly he is corrupt and full of sin. By portraying Dimmesdale in this way, Hawthorne is showing his criticism of organized religion. As a man of God, Dimmesdale is seen as the most holy, trustworthy and credible person in the entire Puritan community. Puritan society was sought to be a judge free utopian society to do away with the old English religious traditions. Dimmesdale was sought out to be holy, and was trusted as a perfect being yet he was a sinner. Hester Prynne is convicted of adultery, sentenced to prison, and required to wear a scarlet â€Å"A† on her chest for the rest of her life to remind her and the communtiy of her tresspasses. Reverend Dimmesdale hides his participation in the adultery and his wrong doings â€Å"addressed to the multitude a discourse on sin, in all its branches.† Dimmesdale much alike the Puritans is hypocritical. Dimmesdale hides his sin while putting on the facade of a most righteous and godly man. The Puritans came to the new world in search of religious freedom yet they imposed harsh rules and severe punishment upon those who broke those rules and upon those who did not follow their beliefs. â€Å"What do we talk of marks and brands, whether on the bodice of her gown or the flesh of her forehead?’ cried another female, the ugliest as well as the most pitiless of these self-constituted judges. ‘This woman has brought shame upon us all, and ought to die; Is there not law for it? Truly there is, both in the Scripture and the statute book. Then let the magistrates, who have made it of no effect, thank themselves if their own wives and daughters go astray. This suggests that the Puritan community is about constantly being pure and sinless and must punish those who have sinned to keep the community pure. Normally adultery would not end in capital punishment but some puritans in the community do decide that capital punishment is justified due to adultery. The Puritans arent satisfied enough with just marks and brands, they want death. â€Å"This woman has brought shame upon us all, and ought to die; Is there not law for it?† Truly there is, both in their re ligious belief and the statute book. So She believe that the puritan law can kill hester for adultery. Also brought shame suggests that looking good is a higher priority in the puritan community. Arthur Dimmesdale’s secret (his adultery) is literally sucking the life out of him. â€Å"with every successive Sabbath, his cheek was paler and thinner, and his voice more tremulous than before,-when has it now become a constant habit , rather than a casual gesture to press his hand over his heart?† (p111). He retreats to his study and rarely goes outside and his only real companion is Roger Chillingworth. When Hester and Dimmesdale speak in the forest and decide to return to the old world to start anew, his spirit is lightened. Dimmesdale plans to confess his sins on the inauguration and quit the church. The thought of making his sins public frees him. In his mind. When Dimmesdale finally confesses his adulterous sin on the scaffold, the community is dumbfounded. The crowd was in a tumult. The men of rank and dignity who stood more immediately around the clergyman, were so taken by surprise, and so perplexed as to the purport of what they saw, unable to receive the explanation which most readily presented itself (pg 226) The puritan community views their religion as being of utmost importance, and by extension, the physical beings of the church in Boston. When Dimmesdale is standing upon the scaffold professing his sin to the world, the people are unable to comprehend what is occuring. They openly deny that it could be possible for a reverend to be the adulterer, a sinner, because they it simply cannot be true in their minds. As a result of not being able to be rid of his sin, Dimmesdale succumbs. The Scarlet Letter by Nathaniel Hawthorne shows the effects of sin on the heart and minds, how a persons downfall may be caused by hidden guilt and fragility of human nature. The Puritans traveled from Europe to the new world to escape religious persecution and they arrived in America with ideas of creating a new society to be built on the ideology of religious freedom. The Scarlet Letter shows the different layers of the Puritan society for example, the religion in general, the community, and punishment, and it also shows the moral and psychological aspects of life . The novel depicts the consequences of sin on the individual.

Essay The Fault in Our Stars by John Green - 1722 Words

In John Green’s The Fault in Our Stars, cancer possess every character in distinctive ways, yet this isn’t the standard cancer book, because according to the protagonist, â€Å"cancer books suck† (Green 3). Or as Gwynne Ellen Ash views the novel as a, â€Å"learning to trust, and to love, while dying [†¦] there is no sap here, no melodrama, no maudlin schmaltz.† This is about being able to cope with existence. It’s the full human experience—filled with the lightheartedness of life and the darkness of cancer. This disease is just that, a disease. It can consume and take over the physical body, but the mind is present. Hazel Grace Lancaster is sixteen years old and has been suffering from terminal thyroid cancer since she was thirteen. Hazel is†¦show more content†¦Augustus teaches her that the pain you cause others when you die is a mark that you mattered. As Augustus writes, â€Å"You don’t get to choose if you get hurt in this world, old man, but you do have some say in who hurts you. I like my choices. I hope she likes hers.† (Green 311). He hurts her but he also affects her life for the better, and with love that will always be with her. With death being inevitable, the fear of what happens after is at hand, and with that the potential that all thats there is, is oblivion. This is Augustus’s phobia, or as he words it, I fear oblivion, [†¦] I fear it like the proverbial blind man whos afraid of the dark. (Green 56). This theme is what motivates Augustuss desire to perform a heroic deed before he dies to validate his significancee. He worries that his significance and his consciousness will be consumed by oblivion after his death. Augustus learns that his importance isn’t being denominated by the fact that his life is temporary, but by his importance to those around him, and that will carry on. The world is not a wish-granting factory is a report repeated several times amongst the novel. The way someone wants things to happen, isn’t usually the way it’s going to happen. Isaac’s girlfriend breaks up with, Augustus is unable to perform a heroic feat, and eventually dies, and Hazel is not far from her death. This theme goes along with the subject of the novel—teenagers dying ofShow MoreRelatedThe Fault in Our Stars by John Green624 Words   |  3 PagesOptimism is an emotion that inspires hopefulness and confidence about the future. Optimism propels people and novels forward. Optimism is a driving force in the novel â€Å"Lord of The Flies† by William Golding and the novel â€Å"The Fault in Our Stars† by John Green. In the novel â€Å"Lord of the Flies†,one of the most important emotions is optimism. Without optimism the boys would have no hope that they would make it off the island. At the start of the novel things are not going the boys way, their planeRead MoreThe Fault Of Our Stars By John Green1502 Words   |  7 PagesThe Fault in Our Stars, published by John Green in January 2012 is a professional, fictional narration of a sixteen year old girl named Hazel Grace Lancaster and her experience with terminal cancer. Hazel was prepared to die until a surgery followed by radiation and chemo at age fourteen shrunk her tumours and bought her a few more years of life. Hazel has a poor outlook on her remaining years with terminal cancer, she does not wish to form any close bonds due to the fact she is afraid of the impactRead MoreThe Fault Of Our Stars By John Green2013 Words   |  9 Pagesnovel, The Fault in Our Stars, John Green describes the hardships, endless love, and a tragedy, th at two teenagers must push through to find their forever. Hazel Lancaster, an intelligent, aware, and selfless young girl, has struggled with cancer since the early age of thirteen. Augustus Waters, a smart, metaphor loving, cancer stricken kid, falls completely in love with Hazel Grace, but a great misfortune cuts their time together short. â€Å"Some infinities are bigger than other infinities (Green, 260).†Read MoreThe Fault Of Our Stars By John Green Essay848 Words   |  4 PagesThe fault in our stars is written by John Green, a popular American writer and vlogger. The novel is narrated by Hazel Grace Lancaster, a sixteen year old cancer patient. Her parents force her to attend a Support group so she can make â€Å"friends†. Hazel gets more than a friend from the support group. She befriends a 17 year old called Augustus Waters, the guy she ends up falling in love with. Augustus Waters really inspired me throughout the novel. He was a very strong character who had a positiveRead MoreThe Fault Of Our Stars By John Green1768 Words   |  8 PagesJournal Entry 1: The Fault In Our Stars by John Green. Entry written by Matt Kruse. How realistic are the characters? Would you want to meet any of the characters in real life? How has the author used exposition to introduce you to the characters? Do you like them? Why or why not? Is there a character that you can relate to better than others? Primarily, all of the characters in The Fault In Our Stars are pretty realistic. Most of the characters act like normal people you could just find everyRead MoreThe Fault Of Our Stars By John Green1023 Words   |  5 PagesThe Fault in Our Stars is a book written by John Green. This book has many themes like love for the ways that Hazel and Augustus treat one another. There is courage for the way that these teenagers battle cancer and are brave while doing it. Also, another theme is family for the way that Hazel and Augustus’s parents love them, support them, and comfort them with every decision that they make. The main characters in this book are Hazel Grace Lancaster, the narrator of the book who has cancer and knowsRead MoreThe Fault Of Our Stars By John Green1079 Words   |  5 Pages Augustus Waters once said â€Å"I’m on a roller coaster that only goes up, my friend.† (Green, John). Isaac once stated â€Å"There’s nothing you can do about it.† (Green, John). Augustus Waters and Isaac are fictional character from the popular book, â€Å"The Fault in Our Stars†, written by John Green. These quotes show a little bit of these characters personalities. The exciting and emotional book came out January 2012 and since then a movie was released based on it. (Wikipedia). It includes teens sufferingRead MoreThe Fault Of Our Stars By John Green1490 Words   |  6 PagesIn the novel, The Fault in Our Stars, the author, John Green, provides the reader with a theme that people tend to differ other people who do not appear to be the same as every other average human being. People would contradict this universal truth, but it cannot be denied. From the onset, Hazel is receiving extra care and attention from her parents and guardians. â€Å"‘Mom† I shouted. Nothing. Again, louder, â€Å"MOM!† She ran in wearing a threadbare pink towel under her armpits, dripping, vaguely panickedRead MoreThe Fault in Our Stars: John Green1819 Words   |  7 Pagesâ€Å"That’s the thing about pain†¦ it demands to be felt† John Green eloquently states in the tear-jerking novel The Fault in Our Stars. Ask anyone who read the book about the supporting character, charming Augustus Grey, and quickly witness an almost physical wave of acrimony and nostalgia pass over them. Green’s unique ability to demand compassion from the reader through his cleverly compiled diction forces the reader to feel the extreme pain his characters are faced against. Pain brings people togetherRead MoreThe Fault in Our Stars by John Green2159 Words   |  9 Pagesis invited over to his house to watch a movie. Although , he pulls out a cigarette and Hazel freaks out to which he explains that it is a metaphor, â€Å"You put the killing thing right between your teeth, but don’t give it the power to do its killing† (Green 20). Once at his house Hazel begins to feel not to different from other girls, yet by the time they say goodbye, she cannot get the thought of him out of her head. Hazel shares a book with Augustus and he shares one with her. She quickly reads through

The Presence of Goods Services a Provinces Populace Free Essay Example, 1500 words

It can be conveniently stated that hot lanes have made all the aforesaid unpleasant issues as things of the past. Owing to their (hot lanes) presence, people are being fully facilitated in reaching their respective destinations, even without traces of any sort of impediments; leave alone a major traffic jam. The system of collecting toll for usage of hot lanes ensures that only people who are genuinely having the need of quick travel use the lanes. Additionally, by means of electronic displays, the drivers are informed about the then prevalent toll rate. Based on that, they are enabled to arrive at a decision on whether or not to use the hot lane. Personnel is present on hot lanes to ensure that the flow of traffic is smooth, at any point in time. When compared with other sectors, the successful allocation of resources in the housing sector is rather tough, to say the least. On one hand, there is a huge demand in the urban housing market, attributable to the trend of a huge migratio n of rural dwellers, to urban locales. And on the other hand, the sector is being severely bogged down by problems such as inadequate capital and a shortage of workforce, amongst others. We will write a custom essay sample on The Presence of Goods & Services: a Provinces Populace or any topic specifically for you Only $17.96 $11.86/page And the same is seriously hindering the actions of all institutions and individuals, who are relentlessly striving to ensure that resources are aptly allocated in the sector. All the three topics covered in this write-up are vast, and there is a possibility that some key points might have been omitted due to a paucity of space.

The Supervisor s Guidebook Plus Motivating Human Service...

Efficient staff members keep companies moving and meeting the needs of clients in business organizations and the human service industry. Supervising staff brings a variety of challenges to make decisions about how to manage, what approach to use with staff and understanding the research to guide decision-making processes. This report will consider the works of Aubrey Daniel’s book, Oops! 13 Management Principles that Waste Time and Money; Dennis Reid and Marsha Parson’s book The Supervisor’s Guidebook plus Motivating Human Service Staff by Dennis Reid, Marsha Parsons and Carolyn W. Green. These books look at management practices from a behavioral aspect. Understanding pay for performance, performance assessment, and feedback are three†¦show more content†¦Performance assessments are ingrained in many businesses and used as a way to determine pay for performance. This evaluation format according to Daniel’s is because there is not a better opti on available and that they are often well defined ad thus should not be used. Furthermore, all sources agree that conducting a performance assessment has negative emotional associations with staff. During a performance assessment, staff often received good and bad news. When money is directly tied to this association, staff often skimming over the good news and listening only to the bad as it indicates their potential pay raise or not. When should performance assessments take place? It is agreed that providing feedback to the staff on their performance is important. According to Daniel’s stance, the effectiveness of a performance assessment feedback depends on the person. If it is determined that completing frequent performance assessment revitalizes staff to make corrections and perform more effienctly then they should be more often. For some staff, this may be less effective. When considering human services staff, providing frequent informal assessments, being availa ble for questions/support and then scheduling formal assessments throughout the year, helps staff to monitor their efforts and get the necessary feedback to staff to perform their skills more effectively. It is not a question of the frequency to staff but how information isShow MoreRelatedThe Difference between Performance Management and Performance Appraisal24271 Words   |  98 Pages(Evaluating) Motivating (Developing) Evaluating and Motivating (Development) What Do We Assess? Trait Appraisals Behavioral Appraisals Results/Outcomes Appraisals Which Option Is Best? How Do We Use Appraisal Methods and Forms? Critical Incidents Method Management by Objectives (MBO) Method Narrative Method or Form Graphic Rating Scale Form Behaviorally Anchored Rating Scale (BARS) Form Ranking Method Which Option Is Best? Who Should Assess Performance? Supervisor Peers Subordinates Read MoreFundamentals of Hrm263904 Words   |  1056 Pagesmoney From multiple study paths, to self-assessment, to a wealth of interactive visual and audio resources, WileyPLUS gives you everything you need to personalize the teaching and learning experience.  » F i n d o u t h ow t o M A K E I T YO U R S  » www.wileyplus.com ALL THE HELP, RESOURCES, AND PERSONAL SUPPORT YOU AND YOUR STUDENTS NEED! 2-Minute Tutorials and all of the resources you your students need to get started www.wileyplus.com/firstday Student support from an experiencedRead MoreDeveloping Management Skills404131 Words   |  1617 Pagessolution for courses in Principles of Management, Human Resources, Strategy, and Organizational Behavior that helps you actively study and prepare material for class. Chapter-by-chapter activities, including built-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Kim S. Cameron UNIVERSITY OF MICHIGAN Prentice Hall

What Are The Three Reasons The Aggregate Demand Curve...

a. Two macroeconomic variables that decline when the economy goes into a recession are real GDP and investment spending. GDP will decrease because the economy will be producing fewer goods and services overall. Investment spending, spending on new capital, will decrease in order to conserve and spend in other areas. The unemployment rate is one macroeconomic variable that will rise during a recession. If an economy begins producing fewer goods and services, businesses will need fewer employees to meet the production demand. 3.) List and explain the three reasons the aggregate-demand curve slopes downward. a. Three reasons the aggregate-demand curve slopes downward are the wealth effect, the interest-rate effect, and the exchange rate effect. The wealth effect explains that when the price level decreases, each consumer is wealthier because the real value of his or her dollar has increased. Wealthier consumers spend more, increasing the demand for consumption goods and services. Conversely, if the price level rises, the real value of the dollar will decrease, effectively making consumers poorer. Poorer consumers will spend less on consumption, decreasing the demand for goods and services. The interest-rate effect explains that when the price level decreases, consumers have more money left over after consumption (because prices have dropped) which they can then place in financial intermediaries (banks) who can in turn loan those funds out. An increase in the supply ofShow MoreRelatedFactors Affecting The Economy Goes Into A Recession1850 Words   |  8 Pagesemployees to meet the production demand. 3.) List and explain the three reasons the aggregate-demand curve slopes downward. a. Three reasons the aggregate-demand curve slopes downward are the wealth effect, the interest-rate effect, and the exchange rate effect. The wealth effect explains that when the price level decreases, each consumer is wealthier because the real value of his or her dollar has increased. Wealthier consumers spend more, increasing the demand for consumption goods and servicesRead MoreDemand Curve and Supply Curve2333 Words   |  10 PagesLiterature Review Demand and supply have been generalized to explain macroeconomic variables in a market economy. The Aggregate Demand-Aggregate Supply model is the most direct application of supply and demand to macroeconomics. Compared to microeconomic uses of demand and supply, different theoretical considerations apply to such macroeconomic counterparts as aggregate demand and aggregate supply. The AD-AS or Aggregate Demand-Aggregate Supply model is a macroeconomic model that explains priceRead MoreInterest and Topic10250 Words   |  41 Pages_________________________________________________ 1. Consumption function/APC/MPC 1-39 2. Saving function/APS/MPS 40-53 3. Shifts in consumption and saving functions 54-69 4 Graphs/tables: mixed consumption and saving 70-106 5. Investment demand 107-145 6. Multiplier effect 146-181 Consider This 182-183 Last Word 184-185 True-False 186-200 ___________________________________________________________________________________________________ Multiple Choice Questions ConsumptionRead MoreEconomics - Tutorial Answers26233 Words   |  105 Pages1 Managerial Economics 2010 Answers to All Tutorial Questions Topic 1 : What is managerial economics Questions from Chapter 1 of the Text (McTaggart, Findlay Parkin) Review Question 1 (pp. 4) List some examples of scarcity in Australia today. An example of scarcity at the economy-wide level would be people with lower incomes being forced to choose between food and petrol due to high prices for both. An example of scarcity at an individual level would be a person unable to afford bothRead MoreFinal Exam14001 Words   |  57 PagesCHAPTER 21 (tracking us economy) 1. (National Income Accounting) Identify the component of aggregate expenditure to which each of the following belongs: a. A U.S. resident’s purchase of a new automobile manufactured in Japan b. A household’s purchase of one hour of legal advice c. Construction of a new house d. An increase in semiconductor inventories over last year’s level e. A city government’s acquisition of 10 new police cars. a. Net exports b. Consumption Read MoreEcon: Multiplier Effect1343 Words   |  6 Pagesspend all of their income on consumption; part of their income is withdrawn as net savings, Net taxes and Import expenditure. This happens through another three agents: Banks, Government and Abroad. These agents also represent part of the demand for firm’s output. It is an additional component of aggregate demand called injections. We divide three types of injections caused by these agents: Investment (by banks), Government expenditure (government) and Export expenditure (by abroad) In the firstRead MoreEconomics12898 Words   |  52 Pagesheart of the study of economics and the reason behind its establishment. Authors have defined scarcity in various way some if which are complexly stated. One author defines scarcity as a commodity or service being in short supply, relatives to its demand (Kapur 1997) which implies a constant availability of commodity or economic resource relatives to the demand for them. In quantitative terms, scarcity is sad to exist when at a zero price there is a unit of demand, which exceeds the available supplyRead MoreEconomics : Basic Economic Concepts Essay3027 Words   |  13 PagesSocial Science Basic Economic Concept Jordan Mcdowell Civics K.David 5 December 2016 . Economics a Social Science Basic Economic Concept Scarcity Supply and Demand Utility Measurement of Economic Performance Gross domestic product (GDP) National Income and Price Determination Stabilization Policies Demand management policy Fiscal policy Monetary Policy Economic Growth Open Economy: International Trade and Finance To understand economics, one must first exploreRead MoreThree Principles Describe How Economy as a Whole Works11284 Words   |  46 PagesSolutions to Quick Quizzes Chapter 1 1. There are many possible answers. 2. There are many possible answers. 3. The three principles that describe how the economy as a whole works are: (1) a country’s standard of living depends on its ability to produce goods and services; (2) prices rise when the government prints too much money; and (3) society faces a short-run tradeoff between inflation and unemployment. A country’s standard of living depends largely on the productivity of its workers, whichRead MoreThe Rising Cost Of Higher Education2468 Words   |  10 Pageshourly wages, it is becoming harder and harder for the average American family to afford going to college. What factors have been driving this large rise in tuition prices? This thesis aims to set up a supply and demand framework to analyze the various forces that may be driving the price of higher education to rise above the Consumer Price Index over time. After defining long-run supply and demand for the higher education market, this thesis ad dresses economy-wide factors and summarizes the findings

Ou812 free essay sample

Although OU812 is not Van Halens latest album, it is by far their best. This incredible foursome has surpassed the labels branded on rock artists by reaching new heights in music history. With the talents of bassist Michael Anthony, drummer Alex Van Halen, lead guitarist Edward Van Halen, and singer Sammy Hagar, it is no wonder that Van Halen is considered one of the all time greatest rock bands. Unlike past albums, OU8l2 unleashes the bands ability to play with a more upbeat style. Eddie refers to this as his rock n roll album. The record as a whole is a perfect combination of the bands past style and the new sounds of L.A. rock. The nine songs could be grouped in three sets. The first includes A.F.U., Source of Infection, and Sucker in a Three Piece.All have a strong rock content, and feature Eddies two handed tap-on techniques combined with innovative riffs. We will write a custom essay sample on Ou812 or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The second set are Mine All Mine, When Its Love, and Feels So Good. These are mainly keyboard pop rock songs with a strong variety of synthetic sounds. The final three are Cabo Wabo, Finish What Ya Started, and Black and Blue. Eddies talent in guitar playing shines through on these songs, which helps to show us Van Halens ability to outdo even themselves, and set standards for modern rock n roll. Van Halen is excellent at adding meaning to their great music. The first song on the album, Mine All Mine, is a perfect example. Here are a few lines: Stop looking out, start looking in. Be your own best friend. Stand up and say, this is mine. The lyrics deal with peoples insecurity with their true selves and trying to please others with a false image. Some other topics include love, sex, and just having fun. The mixture of great music and vocals makes OU812 easy to listen to and great food for thought. Most fans would undoubtedly say that Eddie Van Halen is the greatest rock n roll guitarist alive. His extreme style and consistent additions to modern guitar playing dominate the air waves with an unbelievable sound. OU812 features some of Eddies best guitar playing, with a perfect mix of classic Van Halen and their wild new style. Eddie is known for his ability to draw out new sounds from his guitar, and OU812 is no exception. Some people say that these sounds are produced by digital effect boxes, but Eruption (the solo which put Eddie on the map) was performed out of a fifty dollar piece of junk. No matter how you look at it, Eddie has played a major role in the shaping of modern rock guitar. The hard work Van Halen put into OU812 has rewarded us with a historic record. This album is easy to listen to and hard to get away from because of its catchy rhythms. Anyone who loves rock will love OU812. n

Service Provider Encounters

Question: Discuss about the Service Provider Encounters. Answer: Introduction A business cannot survive in today's market without providing excellent customer service and product differentiation. It is important for them to add value to their products. Service industries have to consider both tangible and intangible factors while offering services to the consumers (Prakash and Mohanty (2013)). They have to make sure that they understand the needs and preferences of the people. Many companies use service encounters to assess their performance in the market. Service encounters or moment of truth helps a customer to evaluate the service offerings provided by a company (The moment of truth in customer service, (2006)). It involves interaction between consumers and service providers. It has become an essential element for marketing of services. A negative review from the customer can affect the brand image and reputation of the company. The aim of the paper is to reflect the findings of service encounter with a restaurant where I had repeated meals. All the feature s of service delivery system such as brand name, interiors, quality of food, environment, interaction with the employees and price have been included in the evaluation. Satisfaction level has been measured using 5 point scale. Apart from this, the report also includes the main areas for improvement and recommendations for the restaurant. Grill'd restaurant has been used for the analysis of service delivery system. It is an Australian fast food chain which specializes in burgers (Grill'd Restaurant, (2017)). They have more than 125 restaurants in the country. They are famous for their excellent quality of food which is standardized across all the locations. They have also started home delivery services for their customers which has been beneficial for their business. Along with this, they are also involved in CSR activities. Grill'd restaurants donates $500 monthly from their revenue to 3 selected local communities. These communities are chosen by their customers by a voting system. I have used multiple service encounters to evaluate the service delivery system of the restaurant. Analysis of expectations and experiences Production and consumption are inseparable from each other (Dabholkar, (2015)). As such, it is important for a restaurant to provide excellent customer service. Grill'd is a well known brand and restaurant chain in Australia but the overall experience has not been very good. I have visited the restaurant multiples times but there are certain problems which have been discussed below: I was very excited to visit Grill'd restaurant as it was recommended to me by my relatives. The ambience of the restaurant was very attractive and atmosphere was good. They had good parking facilities, cleanliness and varieties of food items. There was also an outdoor seating area. I was not happy with the counter order system adopted by Grill'd. It was a negative service encounter for me during my first visit. I was not satisfied due to long queuing time and the time taken for the delivery of the order. When I entered the restaurant I saw people waiting at the counter for placing their orders. I found the processing very slow as it took more than 15 minutes for me to place my order. The employees of Grill'd restaurant were friendly because they were helping customers in placing their orders. They were knowledgeable and they also gave advises about food items to choose. It took another 15 minutes for them to deliver my order at the table. My burger had wrong toppings so I returned it back. Finally, I received my order and it was delicious. But I found that the prices of the food items were high as compared to other restaurants. In my next visit, I have to again wait in queue for my turn which took long time. I even complained to the staff about the wrong toppings that they delivered last time. The staff members were courteous and they apologized for their mistake. They gave me a discount in the order to rectify their previous mistake. I was happy and satisfied with the offer. But I had to wait for a long time for the delivery of my order. The food was excellent and it looked fresh. The quality and the presentation of food were very good. Price would have been a problem but they gave me a discount. Apart from long waiting time I had good experience in the restaurant. In my third visit, I was annoyed with the long queues and slow processing of the orders. Again they took long time to deliver my order. But I concern about the price of the products even though my food was excellent. I tried other restaurants which provide same quality of food at reasonable price. But Grill'd restaurant provides food which is free from preservatives and hormones. They use it as marketing technique which affected my decision. So, considering all the factors I will give 3 stars to Grilld restaurant. Five point scale has been used to evaluate the services of Grill'd restaurant (Wong, (2013)). It has five levels which includes excellent rating, very good, average, poor and terrible experience. It has been kept same for all the factors as it helps in evaluating the overall ratings of the restaurant. Table 1: Five point scale ratings (Multiple visits) Ratings 1st visit 2nd visit 3rd visit Excellent Excellent customer service Very good Very good experience Average Average ratings Poor Terrible experience Ambience: Grill'd restaurant has attractive ambience. It was elegant and customer friendly. It was well coordinated with furniture and fixtures. Good quality of decorative items was used in the restaurant. They used simple yet effective them which made the ambience unique (Sderlund, (2016)). Cleanliness: The entire restaurant was clean. The employees of Grill'd made sure that the tables were clean for the other customers. Table cloth, cutlery and dishes were clean. I was satisfied with the level of cleanliness. It has become an essential in many hotels and restaurants. No one wants to eat at a place where there is dirt and untidiness. It is used to review a restaurant and their processes. Restaurant products and Food items: Grill'd restaurant provides variety of products which includes burgers, chicken, salads, beef etc (Christensen and Lilja, (2015)). The best part about the food is that it is free from antibiotics, preservatives and hormones. The quality of the food was excellent in all the visits. But the fries were seasoned which was disappointing for me. Apart from this, I found the food fresh with nice presentation and taste. They have many items on the menu which gave me lot of choices to choose from. There is something for all ages and people with different tastes (How to evaluate a restaurant, (2017)). The prices of the food items were on the higher side. Price: Prices of the products were high. Even though the quality and taste of the food items was good but I will give it a low score on the basis of value for money. There are many restaurants in Australia which provides excellent food at reasonable price. In terms of price and value for money I was dissatisfied. I will suggest my friends and family members to visit Grill'd restaurant to. But I will recommend them to check the prices of the food items before placing the order. Service of the employees: Employees and waiting staff of Grill'd restaurant was friendly and they had good communication skills (Bitner, (1990)). They had knowledge as they were assisting in explaining the menu items and giving recommendations. They were well trained and technically proficient. But service timings and delays in meals could have been avoided. There was not any dress code or uniforms for the employees. It is important for the restaurant to have basic dress code for their workers. It shows professionalism and they should make changes on this aspect. Apart from this, the customer service of the waiting staff was pleasant throughout the meal. Other facilities: Grill'd restaurant had good food but the counter order system was disappointing. I had to wait in long queues to place my order and then wait for the food to arrive. This was not good for the price I paid. I saw children sitting at the tables playing with cutlery while their parents stood in line for placing the order. Other facilities such as menu presentation, parking areas, availability of coat storage, accessibility of restrooms etc. were satisfactory. Along with this, proper instructions should be placed so that the customers can understand where to start and end the buying process. They should involve consumers in the buying process and make them aware about all the processes. Table 2: Five point scale ratings (Services) Ratings Ambiance Cleanliness Food Price Service Other facilities Excellent Excellent Excellent Very good Very good Very good Average Average Poor Poor Terrible experience In terms of value for money I will give average ratings to Grill'd restaurant due to their high prices of products. I will recommend it to my friends and family because Grill'd have excellent food and customer service. But I will recommend them to check the prices of the products before placing their orders. In terms of recommendation to other I will rate the restaurant as very good in 5 point scale. It is essential for the company to take these issues into consideration as it can affect the experience of the customers. Restaurant should provide good service to their guests and they should not be limited to their primary products (Alshaibani and Bakir, (2016)). It will be beneficial for them in the long run of business. These issues affect the marketing and promotion of the business. In store communication is essential in many organisation as it simplifies the entire service delivery system. Analysis of overall satisfaction, quality and value judgments There is strong relation between customer satisfaction and service quality. Companies have to ensure that they provide excellent services to their customers (Hollensen, (2015)). They should adopt customer focus approach in their business. It will help them to understand the needs and preferences of the people. Service encounters can help them to understand the gap between expectation and perception of the customers. Grill'd restaurant has to make sure that they add value to their products. They provide excellent food in their store but they have compromised with other facilities. High customer satisfaction will help the company to grow their business (Achrol and Kotler, (2014)). It will provide them an edge over their competitors. The overall satisfaction, quality and value judgments have been analyzed by using relationship market theories and concepts: Service- Dominant (SD) logic theory Service Dominant theory was given by Vargo and Lusch (Adopting Service Dominant Logic in Marketing, (2007)). According to the theory, a business has to constantly learn from their mistakes. It will allow them to create value in their products. Customers can provide useful feedback which can be used to improve the performance of the business. Companies should adopt sense and respond strategy instead of make and sell. It will help them to built relations with the customers. Marketing and promotional strategies should use this perspective (Yagil and Medler-Liraz, (2013)). Many companies have shifted from the exchange of tangible goods to exchange of services. They focus on intangibles, processes, knowledge and skills. Service encounters can provide useful information to the companies (Keh, Ren, Hill and Li, (2013)). They can change their plans and processes according to it. It will provide a competitive advantage to the organisation. Grill'd restaurant has been providing excellent food and they have friendly employees. These two factors have been positive from them because it has been beyond the expectations of the customers. They have added value to their products. But there are certain issue which require immediate attention. I was not satisfied with the prices of the food items. There were high as compared to other restaurants. Apart from this, there was long queuing time and slow delivery. It was dissatisfied with the service in Grill'd restaurant. In terms of value for money and response time I am not satisfied. But the food was excellent and staff members were customer friendly. They should work on these issues as many customers have been dissatisfied with it (Stein and Ramaseshan, (2016)). Commitment trust theory Commitment-trust theory is a relationship marketing theory which takes into consideration two important factors of a relationship (Chen, (2015)). These factors are: trust and commitment. This theory promotes building bonds with customers and fulfilling their commitments. It helps an organisation to identify the needs and expectations of the consumers. Grill'd restaurant should adopt this theory in their business. They should not focus on short term benefits but long lasting bonds should be developed with the customers (Srensen and Jensen, (2015)). My overall experience of Grill'd restaurant was average because I had to wait for long time for my order which was overpriced. The company should reduce their queuing time and responsiveness. Customers fell annoyed due to long waiting and slow processing. If the company can deal with this issue then they will be able to satisfy their customers. It will make the entire experience value for money. But at present, meals in Grill'd restaurant i s expensive and not value for money. They should take feedback from the consumers and make changes according to it (Osborne, Radnor and Nasi, (2013)). One of the best things Grill'd offer is the food which is free from preservatives and hormones. It creates positive impact in the consumers and it will help them to build long term relations with them. But it is important for the company to improve their other facilities and services (Maunier and Camelis, (2013)). Servqual and Dineserv model This model is used to analyze the service quality of a restaurant. It includes five important factors such as assurance, reliability, responsiveness, tangibility and empathy. Tangibles include physical environment and appearance of the employees (Chandler and Lusch, (2015)). Reliability shows the ability to fulfill the promise. Assurance refers to knowledge and ability of the workers. Responsiveness shows the willingness of workers in providing services while empathy shows understanding of the employees (How to evaluate a restaurant, (2017)). These factors can help in exceeding the expectations of the customers. Marketing and promotional strategies should focus on all these factors. Furthermore, Grill'd restaurant has to make sure that they implement these dimensions effectively in their restaurant. It will improve the value judgment and perception of the customers (Osborne, Radnor and Nasi, (2013)). It will help the company to built strong relations with the consumers. Higher satisf action level will ensure repeated sales and business. Grill'd restaurant can provide questionnaire to their guests to identify the problems and the changes required. This will allow the management to make changes in their processes. At present, there are many problems in various areas which have to be resolved by the manager. Counter order system has been very problematic of the guests (Alshaibani and Bakir, (2016)). It takes long time and even the delivery of order is late. Apart from this, Grill'd restaurant should review the prices of their food items. Many customers find it very high with comparison to other restaurants. Areas of improvement and recommendation Grill'd restaurant had three major areas which increased my satisfaction level. It includes the excellent quality of food, customer friendly employees and attractive ambiance of the restaurant. On the other hand, the areas which need improvements include high prices of food, inconsistency, delays and long waiting time. Three recommendations for the improvement are as follows: Employees and customer service both play an important role in creating a satisfactory customer service encounter (Yagil and Medler-Liraz, (2013)). Instead of avoiding encounters, companies should focus on the planning and designing of positive service encounters. Appearance and listening to customers can solve the problem. Many organizations show consistency and value of visual appearance (Adopting Service Dominant Logic in Marketing, (2007)). They have uniforms or dress codes from their employees. This is considered as packaging of the employees. Grill'd restaurant should consider this and they should also design a corporate apparel or dress code for their workers. It will depict professionalism and this will induce positive feelings in the consumers. Customer perception depends on humanic clues. If they see that the employee is putting effort in delivering the service then they will give respect to that person. It has strong impact on customer service and loyalty. Grill'd restaurant should provide training to their workers so that they can satisfy their customers. It will help the company to get rid of their limitations and inefficiency. It will make the entire experience good for the consumer (The moment of truth in customer service, (2006)). Grill'd restaurant uses counter order system. Customers have to wait in long queues which creates anxiety in them. This can affect the overall satisfaction level of the services provided by the restaurant. To tackle this issue, they should promise their guest and tell them about the waiting time (Stein and Ramaseshan, (2016)). This waiting time should be more than the expected time. People will be pleased by this method. Grill'd restaurant should technology and social media websites such as Facebook, Twitter, emails etc. to gather feedback from people. It will help in marketing, promotion and even in their Corporate Social Responsibility. It will allow them to change people's opinions and views. It will help them to attract new customers and improve relations with the existing ones. They should review their customer service plans and strategy so as to meet with the expectations of the people. Conclusion It can be concluded from the above report that service encounters play a crucial role in the marketing of a business. One negative review can affect the business and its market. Companies should make sure that they provide high level of customer service to their guests. They should not rely only on their core product. Additional services and facilities have to be provided to the customers. These facilities should add value to them. Grill'd restaurant should consider all these factors and make changes accordingly. Furthermore, they should focus on two main factors i.e. visual appearance and listening to customers. It will give them many benefits. Apart from this, they should not prevent service encounters. They should learn from it and understand the perception of the consumers. References Books and journal Achrol, R. S., Kotler, P. (2014). The service-dominant logic for marketing. The service-dominant logic of marketing: Dialog, debate, and directions. 320. Adopting Service Dominant Logic in Marketing. (2007). [Online]. Available through: https://technopreneurship.wordpress.com/2007/03/15/adopting-a-service-dominant-logic-in-marketing/ [Accessed on 1st April 2017] Alshaibani, E., Bakir, A. (2016). A reading in cross-cultural service encounter: Exploring the relationship between cultural intelligence, employee performance and service quality. Tourism and Hospitality Research, 1467358416651474. Bitner, M. J. (1990). Evaluating service encounters: the effects of physical surroundings and employee responses. the Journal of Marketing, 69-82. Chandler, J. D., Lusch, R. F. (2015). Service systems: a broadened framework and research agenda on value propositions, engagement, and service experience. Journal of Service Research. 18(1). 6-22. Chen, S. C. (2015). Customer value and customer loyalty: Is competition a missing link?. Journal of Retailing and Consumer Services. 22. 107-116. Christensen, S., Lilja, H. (2015). The interaction between companies internal processes and the service encounter and its affect on the perceived quality A case study in the automotive industry. Dabholkar, P. A. (2015). How to improve perceived service quality by increasing customer participation. In Proceedings of the 1990 Academy of Marketing Science (AMS) Annual Conference (pp. 483-487). Springer International Publishing. Dabholkar, P. A. (2015). How to improve perceived service quality by increasing customer participation. In Proceedings of the 1990 Academy of Marketing Science (AMS) Annual Conference (pp. 483-487). Springer International Publishing. Grill'd Restaurant. (2017). [Online]. Available through: https://www.grilld.com.au/about [Accessed on 1st April 2017] Hollensen, S. (2015). Marketing management: A relationship approach. Pearson Education. How to evaluate a restaurant. (2017). [Online]. Available through: https://www.startupbizhub.com/how-to-evaluate-a-restaurant.htm [Accessed on 1st April 2017] Keh, H. T., Ren, R., Hill, S. R., Li, X. (2013). The beautiful, the cheerful, and the helpful: The effects of service employee attributes on customer satisfaction. Psychology Marketing. 30(3). 211-226. Maunier, C., Camelis, C. (2013). Toward an identification of elements contributing to satisfaction with the tourism experience. Journal of Vacation Marketing. 19(1). 19-39. Osborne, S. P., Radnor, Z., Nasi, G. (2013). A new theory for public service management? Toward a (public) service-dominant approach. The American Review of Public Administration. 43(2). 135-158. Prakash, A., Mohanty, R. P. (2013). Understanding service quality. Production Planning Control. 24(12). 1050-1065. Sderlund, M. (2016). Employee display of burnout in the service encounter and its impact on customer satisfaction. Journal of Retailing and Consumer Services. Srensen, F., Jensen, J. F. (2015). Value creation and knowledge development in tourism experience encounters. Tourism Management. 46. 336-346. Stein, A., Ramaseshan, B. (2016). Towards the identification of customer experience touch point elements. Journal of Retailing and Consumer Services. 30. 8-19. The moment of truth in customer service. (2006). [Online]. Available through: https://www.mckinsey.com/business-functions/organization/our-insights/the-moment-of-truth-in-customer-service [Accessed on 1st April 2017] Wong, I. A. (2013). Exploring customer equity and the role of service experience in the casino service encounter. International Journal of Hospitality Management. 32. 91-101. Yagil, D., Medler-Liraz, H. (2013). Moments of truth: Examining transient authenticity and identity in service encounters. Academy of Management Journal. 56(2). 473-497.

Ratan Tata and his Leadership qualities Essay Example

Ratan Tata and his Leadership qualities Essay Todays modern India in a way is very much indebted to JamsetJi Tata, known as The Father of Indian Industry. While, he himself couldnt completely fulfill the missions of starting Tata industries, he laid the foundation for success, only to be fulfilled by his great grandson, Ratan Tata who became the successor of Tata Group and gave a glorious expression to each of his dreams. Ratan Tata is the present Chairman of Tata Group, who consolidated and expanded the business from him and made Tata one of the most prestigious brands in Southeast Asia. His Vision led the Tata Group ecome one of Indias largest business conglomerates and in recent years has made significance presence at international level by various Acquisitions. The qualities that people admire about him are his sincerity and total devotion. He is a workaholic. One of his democratic qualities is the discussion in a small group, when all those present could open up and freely express their views on all subjects. This quality more defines his Democratic leadership style. Usually, when a person gets promoted to a higher position in the hierarchy, his attitude towards the bottom level and his workplace gets changed. He was a deputy chairman before the Board of Directors appointed him as the chairman. The chairmanship of TISCO (then known as Tata Iron and Steel Company, now Tata Steel Ltd. ) did not change him. He evoked support from his team and he still does. Ratan Tata is not the type of boss who is given to thumping the table. We will write a custom essay sample on Ratan Tata and his Leadership qualities specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Ratan Tata and his Leadership qualities specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Ratan Tata and his Leadership qualities specifically for you FOR ONLY $16.38 $13.9/page Hire Writer He softly mandates, and those to whom the message is addressed get the point very clearly. He thinks big and encourages others to do likewise. He does not discourage those who occasionally fail to deliver. When dealing with difference of opinions, he will convincingly present his point, but at the same ime, he will also carefully listen to the point of view of others and then come to an agreement. We are organized more like a telephony model system, which is not one of command-and-control, but one where multiple activities are happening. Ratan Tata. Along with a Democratic leadership, Ratan Tata works according to different theories of leadership. Today, he is one of the successful business leaders who have used mixtures of theories to run their businesses. According to Hershey-Blanchard Situational Leadership Model, Ratan Tatas leadership behaviour is of delegating type. He is involved in the discussion, but the process and responsibility is transferred to the individual companys M Ds. On the other hand, according to Blake and Moutons Managerial Grid Theory, Ratan Tata holds high readiness in both concern for people and concern for his production, which can be witnessed in Tata Group companies which are Tata Tetley Tea, Tata Motors, Tata Chemicals, etc. Moreover, he also fits in Transformational Leadership theory, where satisfies all those qualities that makes him a transformational leader. He is vision to make Tata as global company was done by introducing Tata Nano car worth 1. lakhs INR. ($2500 CND). Secondly, he maintains his Integrity by conducting his business fairly, with honesty and transparency. Everything he does must stand the test of public scrutiny. Furthermore, his strategic thinking (intellectual stimulation) of taking over JCR Oyoti Cera Rubber), Tetley (Tea Company), and Corus (Steel Company) is also evidence. companies, also shows that he does fit in the transformational leadership theory. Hence, Ratan Tata is a leading business leader who believes in doing things the right way and building whats good for long term.

Is it Possible to Find Free Comparative Essay Samples Online?

Is it Possible to Find Free Comparative Essay Samples Online?There are a number of academic and non-academic comparative essay samples online. These resources can be a valuable resource to an aspiring writer who needs help putting together a draft for his or her essay.You may not be able to write your way into an Ivy League college. You may not be able to get scholarships. But the right comparative essay samples can help you increase your chances of success.You will learn how to improve your writing style in order to achieve an increased level of professionalism. You will be able to define the various parts of the essay and the various elements that make up a good essay.Your potential employers, you may ask yourself, do not seem to care too much about how well your essay is written. This does not mean that your employer does not value well-written essays.It just means that the more attention and focus they place on the overall quality of your essay, the less chance they have to give you the attention you deserve. If you put together a great essay, your employer will want to know why. And if you work harder, write better, and study harder, your essay will be recognized and rewarded.When you write an essay for any number of different kinds of people, you should be prepared to adapt. When you take comparative essay samples, you will get a very clear idea of what types of essay you should write and how you should write it. This allows you to take this very important step and be ready for when you need to read, re-read, re-write, and re-arrange the essay to be ready for submission.New methods and strategies are now being developed every day. This is great news for students who want to work hard in the classroom but still be prepared for their future.Remember, no matter where you are in your studies, you should learn to adapt to the different kinds of situations that will likely arise throughout your life. The comparative essay samples can help you make the transitio n smoothly.

Japan - Golden Week essays

Japan - Golden Week essays Due to a coincidental chain of Japanese national holidays, the name Golden Week was given to one of Japans longest and busiest holidays. Golden Week starts with Midori no Hi (Greenery Day) on April 29th and ends with Kodomo no Hi (Childrens Day) on May 5th. Other holidays in between are Kenpou Kinen bi (Constitution Memorial Day) on May 3rd and occasionally Kokumin no Kyujitsu (Peoples Day) on May 4th, and May Day on May 5th. The word Golden Week was first used by movie companies as a media hook to get people to watch more movies. Excluding Oshoogatsu and summer vacation, Golden Week is the longest holiday of the year. Most companies and schools often allow additional days off in order for Golden Week to become a full week of holidays. Golden Week is an ideal time for the Japanese to travel because of the line of holidays and the pleasant weather. Thus, popular sites and transportation facilities are especially crowded during this time. Midori no Hi marks the beginning of Golden Week on April 29th and originated during the reign of Hirohito, also called Emperor Shoowa (Shouwa Tennou). Showa, meaning Time of Enlightened Peace was Emperor Hirohitos title and is commonly associated with the period of Hirohitos reign. This day was originally a national holiday honoring the birthday of Emperor Hirohito, but when the emperor died in 1989, the holiday was preserved and changed to Midori no Hi. It has been the custom in Japan since 1948 to observe the reigning emperors birthday as a national holiday and many holidays that originated from a sovereigns birthday have now evolved into holidays celebrated for a reason other than honoring the former ruler. Emperor Hirohito loved nature and in memory of his reign, which was the longest in the world, April 29th was designated as a day for all people to appreciate nature. On Midori no Hi, people all ov...

Benefits of Community involvement in Construction Literature review

Benefits of Community involvement in Construction - Literature review Example Findings from past studies on community participation have sometimes been applied in a wide range of service sections and types of settlement. It is, therefore, important obtain clarity in such findings. The following sections will look into an overview of community involvement and the findings from previous studies in relation to the effects of community involvement on construction projects and similar developments. Community Participation: An Overview A community’s conceptualization differs between projects, sectors, and regions (Memon, 2004). Typically, a community can be classified in terms of their administrative, social, and resource attributes. For example, legal communities refer to those that have been recognized by the local government, distinguishing a chain of command and arranging laws and codes in terms of political structures. The community members themselves are referred to as the social communities that signify the differentiation between the population based on social, cultural, and economic norms, such as farmers, traders, or local administrators. Finally, geographical communities can be defined by their planning terms as well as natural features and resources, recognizing communal interests (Kumar, 2005). Types of participation with which community members are actively involved in a particular activity can be classified into a number of forms. Passive participation refers to the type of involvement where in individuals who live within the project area participate by being told of future plans or current developments; other than this, they will not have any other contribution. Participation for material incentive is a type of involvement wherein individuals participate because they are paid by food or cash in exchange for their labor in a pre-determined project (Joshi and Moore, 2004). These individuals can also participate by offering a resource, including money or labor, to the set project, thus participation by resource contribution . Next, participation with consultation involves community members being consulted with their ideas and options regarding the decisions that have to be made for the project. Consequently, their views may either be accepted or rejected. People who are involved in interactive participation join external professionals to analyze the given situation; they also help develop action plans and decide for common projects. Finally, spontaneous mobilization enables community members to take their own initiatives that are not influenced by external professionals in order to contribute to the situation. As a result, self-help projects and requests for assistance to other relevant institutions may be carried out. Much of the empirical evidence with regards to the outcomes of projects in which community members are involved in have been based on the research on rural water projects (Prokopy, 2005) as well as from other public service sectors with which participation has been conceptualized as a ty pe of co-production. With this, citizens contribute their input to services which are typically and exclusively generated by public agencies. Support for community involvement has been evident in different sectors and one perceived reason for such is that social change, including the development of new habits and skills, or realizations of the service’

(Annotated Bibliography) Research Paper Example | Topics and Well Written Essays - 1250 words

(Annotated Bibliography) - Research Paper Example The design is done regularly and it needs step by step process. The design defines the specifications, plans, parameters, activities, processes and how and what to do within legal, social, environmental, safety and economic constraints in achieving an objective. An example is Wright brother’s aircraft, it did not fly well for the first time and they started again and they solved the significant problems of controlling the airplane rising motion. According to the author, the solution of a problem does not appear suddenly from nowhere (Khandani 2005). To get a comprehensive solution to a design, a methodology is required. The article informs the process of design by explaining five steps that are usually applied in design. These are defining the problem, collecting required information, generating multiple solutions, analyzing the selected solutions and testing and implementation of the solution. Bad designs sometimes occur, but until the machine is build and tested so as to kno w the problem and difficulties that might be faced. The article is unique from others because it argues that to get a solution, you must first try and a process needs to be followed in order to arrive at a solution. In comparison to other sources, the source provides information about mechanical engineering required design for the machines in order to be efficient. In contrast it explains that solving a design problem is normally an iterative process: As the solution to a design problem evolves, an engineer will end up continually refining the design. Rolf Faste. The Human Challenge in Engineering Design. TEMPUS Publications. Engng Ed. Vol. 17, Nos. 4 and 5, pp. 327- 331, 2001 Changes in the design technology over a period of time have transformed the nature of the products (Faste, 2001). The changes in design have enabled the globalization of free enterprise economics. The design of products and manufacturing has become international activities lately. Overtime, the products in the manufacturing industries have changed due to new design and manufacturing strategies. The design has changed the consumer products in US, for example automobiles, household appliances, TVs and telephones have changed tremendously. Currently, the design and manufacturing should contend with the utility that is complex and unfolds with time (Faste, 2001). This has solved the current problems because in the recent time, designers are designing behaviors and experiences for people, this shows that the work of the engineers has entangled in the recent times. The application of computer aided programs in design have compressed the development cycle to a situation where concurrent interdisciplinary design must be used (Faste, 2001). Design technology is evolving very fast such that traditional techniques are not in a position of anticipating what need to be done next. The involvement of computer aided programs has made the work of the architects and designers since there are software†™s that have been developed to make design easy. The total result of these changes is that engineering should be involved in the entire process of product design to its full extend. The article is unique from others because it explains three things that must be present for a product to be designed successfully; these are utility, usability, and meaning. The author argues that the change in the technology has significantly transformed the nature of the products. In contrast to other sources, the article provides information that manufacturing and

Information Systems Development Essay Example | Topics and Well Written Essays - 1000 words

Information Systems Development - Essay Example The said question is the main purpose to initiate thinking in managing essential data in all the domains listed or not listed in the article. When related data is managed or organized in an efficient way then we have to call it is a database. For organizations or for an individual the processed data is worth while. The information which is received is an ultimate form of organized and processed data. The information is used to make decisions for future tracks while the raw data will only yield mess. In the essay the focal point is the evaluation of spreadsheet and relational database as suitable instrument for handling data or user preferences of the different organizations. Spreadsheet sheet is another way to handle data in an organization. But the limitations of the spreadsheets force one to take turn on the other side i.e. adoption of the database management system. As different organizations are still using spreadsheets for the management of their data facts and its due to the lack of domain knowledge regarding databases. So the spreadsheets fit best in their environment instead of all their problems or issues which the organization members are facing. Spreadsheet is a sort of storehouse in which the users are just stuffing the data and making a heap of soft data files. Why mostly the spreadsheets are in practice the reason for the said question is that most of the people are well familiar with the environment of the spreadsheet. Using spreadsheet one can easily insert data in the rows and columns of spread sheet data. The primary usage of the spreadsheets is to handle mathematical calculations, play with numbers, and applying complex formulae. The data models which are best suited in a spreadsheet are budget, taxes, inventories, and other financial models. The application which is going to be engineered is from the domain of education industry and in our case it is an arts centre. First probing the

Morality and Laws in The Trial and Death of Socrates Essay -- Morals S

Morality and Laws in The Trial and Death of Socrates Upon reading Plato, The Trial and Death of Socrates, Socrates strongly held views on the relationship between morality and laws become apparent to the reader. Equally, Socrates makes clear why laws should be followed and why disobedience to the law is rarely justified. Finally, he makes clear his views regarding civil disobedience. Socrates’ view on morality is that anyone can do wrong. It is said that injuring someone in return for injury to oneself is wrong. He follows this with the connection between morality and the city. You do badly without the cities authorization; you are doing wrong towards the city and the laws. He felt if you are behaving against peoples mind and in this way, behaving against the city. It is a way of destroying the cities laws and so you are hurting citizens by doing so. An example of this is the general understanding that you shouldn’t hurt your father. If you do so than you are disrespecting laws within your city. Of course you will get convicted for this, and it doesn’t change the idea that you acted against the city. Socrates follows by explaining what is taught to each citizen. You are told that you were born with certain laws. Your father and mother brought you to the world in which they live and thus you should respect and obey by their rules. The laws were already there. That means, that your mother and father are as important as the city and you should respect the city as so. Socrates describes the city and its laws more preciously. You don’t have the same rights as your parents. They educated you and thought you the rules in the city that you should follow. They taught you which behavior is right and which is wrong. It is immoral to treat your parents the way they treat you. You don’t have the rights to treat your parents the same way they treat you. That means that parents have a higher position in life than their children. It doesn’t really matter what they did to them. It is not moral to return the same behavior. He follows with the relationship of a person to the city. He says, â€Å"One must obey the commands of one’s city and country, or persuade it as to the nature of justice. It is impious to bring violence to bear against your mother or father, it is much more so to use it against your country.† (Crito 51c) One should not only obey their father and mother... ...iritual things?†(Apology 24c). That shows that one should believe in gods, just because the city does so. Socrates always searches for more knowledge about the city and its laws. We see that Euthyphro and him do not accept everything that is said by the city. On Socrates’ point of view either the disobedience to the law or to the civil disobedience can be justified. To justify it correctly you have to be able to argue and find reasons for every given rule. Not just believe in what others say. My personal opinion is that it is wrong to do be an object of the rules someone told you when you were born. Everyone has the right to argue about the city and laws or with his father or mother. I totally agree that Socrates found it important to research about life’s morality and not just think the same way others do. That is a way of proving the knowledge of men. Ones sitting quiet in the corner usually have more knowledge than others that talk so much about what they know. Many men with a high position in life do not always have the most knowledge. Do not believe in anyone theories without questioning it. It is important to prove that someone has the knowledge of what they speak.